Frequently asked questions

Official answers for OpenTeeBox.golf — Circles, coordination, and tee-time sharing (not course booking).

Circles landing · Circle wiki

Circles — tee-time sharing

What is a Circle?

A free personal golf group on OpenTeeBox.golf — friends and regular partners you coordinate with. Founders invite by email or link; members join with a free account. Circles focus on sharing tee times you already booked, not replacing how you reserve or pay the course. Learn more · Wiki

How is a Circle different from a club group?

Circles are member-started and free. Club groups use a roster CSV, leadership setup, and a private slug link (example: https://openteebox.golf/join?groupSlug=abwc). Clubs may lock home course; Circles do not. For clubs

How do I start or join a Circle?

Start: sign in → Club House → Start your circle (top tile; name form opens right away). Also on Profile. Invite: Circle hub → email or copy link. Join: open invite link → create free account with invited email.

How do Circle tee times work?

Circle hub → Post opening for this Circle after you reserve with the venue (course, simulator, lounge, range, etc.). Members get an email with I'm in and Can't make it buttons. On Bronze+, roster emails may also get member-first priority invites. Track RSVPs in Club House. Responding from email · Posting

How do I respond to a Circle opening?

Use the I'm in or Can't make it buttons in the Circle email — not Reply, not a text, and not a phone call to the host. That keeps everyone's answer in one place. Sign in only when you tap I'm in and need to claim a spot. Full guide

Does Circle membership let me book any course?

No for traditional courses — your membership tier still sets geography (home course, continent, or worldwide). Circle speeds coordination; it does not widen that scope. Indoor and practice venues (simulators, lounges, ranges) are open to all members for post and book regardless of tier. Venue types

Platform & membership

Is OpenTeeBox.golf only for Connecticut or a regional service?

No. OpenTeeBox.golf is a global coordination platform with 31+ languages. Company headquarters are in Westport, CT — a business address, not where members can use the product. Golfer app guide · Global scope

What is the difference between platform geography and membership tier?

The platform is worldwide. Membership tier only limits how far you can post/discover at traditional golf courses (home course → continent → worldwide). Indoor and practice venues are global on every plan. Venue types

Where does OpenTeeBox.golf work?

Anywhere golfers book, reserve, or arrange time to play together — municipal and private courses, clubs, resorts, golf simulators, virtual golf bays, golf lounges, driving ranges, and similar sessions. You reserve and pay at the venue; OpenTeeBox.golf coordinates who fills the opening. Venue list

Is OpenTeeBox.golf a booking service?

No. It does not book tee times at venues. Members reserve directly with courses, simulators, lounges, ranges, and similar operators. OpenTeeBox.golf coordinates sharing openings they already hold. See comparison to booking engines.

Is OpenTeeBox.golf a replacement for our course’s booking engine?

No — they are complementary. OpenTeeBox.golf fills and shares already-booked tee times; booking engines sell and manage tee sheet inventory. Full comparison

Who pays greens and cart fees?

Players pay the golf course or club directly. OpenTeeBox.golf membership covers platform access and coordination features only.

How does OpenTeeBox.golf handle course cancellation policies?

OpenTeeBox.golf does not enforce course cancellation rules. Refunds, rain checks, and no-shows follow the policy of the course where the tee time was booked. Cancellation details

How do audience filters work when I post?

Set playing level, amateur/pro, and optional age range before you post. Only members whose profiles match all selected criteria see the opening. Tap Preview audience to see reach. Audience targeting

How do I verify skill level before matching?

Filters use self-reported profile fields — not verified handicaps. Hosts still approve join requests. Use reputation badges, Circle context, and a quick pre-round chat for pace and intent. Matching tips

How does club enrollment work?

Leadership sends a roster CSV (email, full_name), preferred slug, and a group logo (PNG 512×512 ideal). We activate a private join link. Members sign up with the exact roster email — no per-member admin approval after setup. See For clubs for full file requirements.

What is a home course?

A profile field linking a member to a primary course. Some membership tiers scope discovery or posting to that course.

How do I put OpenTeeBox.golf on my phone?

No App Store or Google Play download — add the website to your home screen. iPhone: Safari → openteebox.golf → Share → Add to Home Screen. Android: Chrome → menu (⋮) → Add to Home screen / Install app. Full step-by-step guide

How do I get help?

Email MemberServices@openteebox.golf or use Contact Member Services in the app after sign-in.